Successful system check, satisfied franchisees

News Internal, 06/11/2022

Successful system check, satisfied franchisees

© Photograph: Filta

FiltaFry Deutschland GmbH has been a member of the German Franchise Association since its launch in 2014/2015, and we have been a certified “full member” for three years. This means that our franchise system is audited every three years by the independent economic institute “igenda”.

In the process, we have to prove that we meet the high franchise standards that apply to certified members of the franchise association. On the one hand, we as franchisors have to present detailed figures and evaluations of the last 3-5 years. On the other hand, the franchisees are also surveyed anonymously about how satisfied they are with the system and with the work of the Filta team.

Based on the current results, we are certified again for three years. We received an “Excellent” for the high level of franchisee satisfaction.

The most important points are:

  • Out of 12 partners, 11 answered the questions.
  • The current market presence and the relationship with the franchisor are rated as “very good” or “good” by the franchisees.
  • The benefits of the system, the future viability and the degree of innovation are rated as “very good” or “good” by the franchisees.
  • 70 % of the franchisees state that they would choose the Filta system again and would also recommend it to others.

A more detailed overview of the survey can be found here.

About Filta

Filta – full-service mobile fryer management – was founded in 1996 in the UK and operates on a franchise basis. Today Filta is established in many countries around the world and is also active in Germany (since 2015) and Austria (since 2018) with FiltaFry Deutschland GmbH. The concept consists of filtering the cooking oil and on-site fryer cleaning including the professional disposal of waste oil. Upon request, Filta delivers fresh oil and refills the fryers. Furthermore Filta provides additional mobile services: the direct on-site replacement of refrigerator seals and regular, chemical-free drain cleaning, as well as state-of-the-art solutions for grease separation and cleaning of extraction systems. Filta is part of Franchise Brands Group since May 2022.

Customers include restaurants and snack bars, hotels, caterers, sports venues, leisure parks, and company and university canteens among many others. Filta is an active member of the German Franchise Association as well as the Greentable and United against Waste initiatives. Filta received the Green Franchise Award, the German Award for Sustainability Projects and the German Sustainability Award in 2022.

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